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CHC32015

Certificate III in Community Services

Why Study in Community Service?

Community Service is one of the fastest growing industry areas in Australia. The community services sector includes services provided by a broad range of national, state, and territory governments, and non-government agencies (Australian Institute of Health and Welfare, Australian Government, 'Community Services Sector', 2019).

Working in community services is extremely rewarding and allows you to support local communities by caring for a diverse range of people in different life situations.

This qualification reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

Studying one of our community services courses online is ideal if you are looking for a broad qualification in community services. Once you graduate, you can choose to specialise in a particular area such as case management, disability or mental health. You will not only gain a nationally recognised qualification but also make a real difference in the lives of others.

Who is this course for?

This course is for:

  • people interested in working in a job role within a community services organisation
  • People with experience in the industry but do not hold any formal qualifications and wish to upgrade their skills and knowledge into a new or existing industry sector.
  • new entrants or workers who wish to have their current skills and knowledge recognised

by National College Australia
30/10/2026
52 Weeks
Blended
  • About
  • Overview
  • Work Placement
  • RPL

About

Why Study in Community Service?

Community Service is one of the fastest growing industry areas in Australia. The community services sector includes services provided by a broad range of national, state, and territory governments, and non-government agencies (Australian Institute of Health and Welfare, Australian Government, 'Community Services Sector', 2019).

Working in community services is extremely rewarding and allows you to support local communities by caring for a diverse range of people in different life situations.

This qualification reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

Studying one of our community services courses online is ideal if you are looking for a broad qualification in community services. Once you graduate, you can choose to specialise in a particular area such as case management, disability or mental health. You will not only gain a nationally recognised qualification but also make a real difference in the lives of others.

Who is this course for?

This course is for:

  • people interested in working in a job role within a community services organisation
  • People with experience in the industry but do not hold any formal qualifications and wish to upgrade their skills and knowledge into a new or existing industry sector.
  • new entrants or workers who wish to have their current skills and knowledge recognised
Show More

Overview

  • CHCDIV001 Work with diverse people
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS006 Manage personal stressors in the work place
  • CHCCCS016 Respond to client needs
  • CHCCOM005 Communicate and work in health or community services
  • CHCCOM001 Provide first point of contact
  • CHCMHS001 Work with people with mental health issues
  • CHCCCS009 Facilitte responsible behaviour
  • CHCADV001 Facilitate the interest and rights of clients
  • CHCPRP003 Reflect on and improve own professional practice
  • CHCDFV001 Recognise and respond to domestic and family violence
  • CHCPRP001 Develop and maintain networks and collaborative partnerships

Requirements

What do you need to do in this course?

This course does NOT have any formal entry requirements but it is important that you have:

  • Access to the internet: Your reading and assessment materials have been set up online. You will need to have reliable internet to access the resources. If the internet speed is not high enough, you may struggle with uploading the required evidence, including videos, to the platform.
  • Access to the computer: You will need access to a laptop or desktop for completing your course. You will need some basic computer skills to navigate the online platform using the instructions provided and download or upload files where required.
  • Basic knowledge of using software such as Microsoft Word, Excel, and Adobe PDF.
  • A level of fitness that will allow you to undertake physical tasks involved in a day to day work related to the practical requirements of your course.
  • Comply with Language, Literacy, Numeracy & Digital Literacy skills are required to study at this level.
  • Be at least 18 Years of Age
  • Provide and Meet USI Requirement   (Use Create USI)

Outcome

Job Roles

  • Community Support Worker
  • Case Worker
  • Family Support Worker
  • Welfare Support Worker
  • Community & Personal Service Worker

Diversity and Wellbeing

NCA ensures the learning environment is culturally safe that the training environment and activities, materials and assessment policies, support services are accessible for the safety and wellbeing of the student. Ensure that students participating in work placements or training are not subjected to any form of sexual harassment, victimisation, or discrimination, in accordance with equal opportunity and anti-discrimination acts and other similar legislations., at common law.

Work Placement

Approx. 40 - 60 hours

RPL

NA

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CHC32015 Certificate III in Community Services Community Services
Course at a glance
Connect To Training Provider
  • Start Date 30/10/2026
  • Study Mode Blended
  • Category Community Services
  • Duration 52 Weeks
  • Level Beginners

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